Official Transcripts

The College of Charleston has authorized Credentials Solutions/Parchment to provide online transcript ordering, printing, and delivery.  Order online via MyCharleston or the Credentials Solutions/Parchment website.  A major credit card is required. 

Official transcripts can be ordered to be sent electronically, mailed, or picked up at the College of Charleston.  The cost for a transcript that is mailed or sent electronically is $10.  Additional charges apply for FedEx and international orders.

Current and former students should use the Credentials Solutions/Parchment ordering service available through MyCharleston to authenticate and avoid completing the Signature Authorization Form.

  • Make sure your browser is not blocking pop-ups.
  • Login to MyCharleston
  • Select either the Academic Services or the Alumni tab
  • Look for the Transcripts channel
  • Click the Official Academic Transcript Request link; this will open the Credentials Solutions/Parchment site in a new window.

Alumni who do not have a current MyCharleston account may order directly with Credentials Solutions/Parchment

Students who may not have access to a major credit card or the Internet should contact the Registrar’s Office.

Questions About Your Official Transcript Order

For questions regarding your official transcript order, please contact Credentials Solutions/Parchment Customer Service at 847.716.3005 .  Customer service representatives are available from 7:00 am to 8:00 pm on Monday-Thursday and from 7:00 am to 6:00 pm (CST/CDT) on Fridays. 

To check the status of an order you have already placed, please visit Track Orders

Teacher Recertification students and others with additional questions, please view our Official Transcript Ordering Guide (PDF) or  Transcript FAQ (PDF) document.

Transcripts Involving Coursework Prior to 1990

You may use the Credentials Solutions/Parchment online ordering system. Because academic records prior to 1990 are preserved on microfilm, additional processing time may be required.

Transcript Holds

Official transcripts cannot be provided to students who have not met their financial obligations to the College of Charleston.  Before you request an official transcript, you must resolve any transcript holds with the office that placed the hold on your account.  Additional information regarding transcript holds can be found by visiting Transcript Holds and Contacts.

Transcript Key

Included with each official transcript request is a key to transcript grades and symbols.  View Transcript Key (PDF).

MyCharleston Login Assistance

For assistance accessing your MyCharleston account or if your account has been disabled or locked due to inactivity, you will need to contact the IT Service Desk (843.953.3375, option 3 or to have your account reactivated.