Official Transcripts

The College of Charleston has authorized Credentials Solutions to provide official transcript ordering via the internet.  Order online via MyCharleston or the Credentials Solutions website or by phone directly through Credentials Solutions.   A major credit card is required. 

Transcripts may be mailed, sent electronically (when available) or picked up at the College of Charleston.  The cost for a transcript that is mailed or sent electronically is $10.  A transcript that is picked up at the College of Charleston is $12.  Additional charges apply for FedEx and international orders.  Effective November 1, 2017, the College of Charleston is discontinuing the provision of free offical transcripts for active employees.

Current and former students should use the Credentials Solutions ordering service available through MyCharleston to authenticate and avoid completing the Signature Authorization Form.

  • Make sure your browser is not blocking pop-ups.
  • Login to MyCharleston
  • Select either the Academic Services or the Alumni tab
  • Look for the Transcripts channel
  • Click the Official Academic Transcript Request link; this will open the Credentials site in a new window.

Alumni who do not have a current MyCharleston account may order directly with Credentials Solutions

Students who may not have access to the Internet may order by telephone through Credentials Solutions at 847.716.3005.  A $20 operator surcharge fee will be added to your order. 

Students who may not have access to a major credit card should contact the Registrar’s Office.

Questions About Your Official Transcript Order

For questions regarding your official transcript order, please contact Credentials Solutions Customer Service at 847.716.3005 .  Customer service representatives are available from 7:00 am to 8:00 pm on Monday-Thursday and from 7:00 am to 6:00 pm (CST/CDT) on Fridays. 

To check the status of an order you have already placed, please visit Track Orders

Teacher Recertification students and others with additional questions, please view our Official Transcript Ordering Guide (PDF) or  Transcript FAQ (PDF) document.

Transcripts Involving Coursework Prior to 1990

You may use the Credentials online ordering system. Because academic records prior to 1990 are preserved on microfilm, your records cannot be sent electronically. You must select a mail or pick-up option. Additional processing time may be required to retrieve your record from microfilm and create copies.

Transcript Key

Included with each official transcript request is a key to transcript grades and symbols.  View Transcript Key (PDF).

MyCharleston Login Assistance

For assistance accessing your MyCharleston account or if your account has been disabled or locked due to inactivity, you will need to contact the IT Service Desk (843.953.3375, option 3 or to have your account reactivated.