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Personal Information Updates

Legal Name

The College of Charleston requires a student's full legal name to be included in their student records.  The legal name is considered the official name of record and will remain unchanged unless legal documentation is provided to justify altering the original name on the student's official record.

We will accept the following legal documents:

  • Social Security Card with updated name*
  • Valid Passport with updated name*
  • Certified true copy of the Court Order with raised or inked seal

*Copies must be notarized by a commissioned notary using the affidavit attached to the request form.

FORM:  Student Legal Name Change Request Form (PDF)


Preferred First Name

The College of Charleston recognizes that as a community, many of its members use first names other than their legal names to identify themselves.   Our campus is beginning a phased implementation of a Preferred First Name process in Fall 2018.  A preferred first name is a name that you commonly use that is different from your legal first name.  Other than cases where legal name is required, this is the name that will be used whenever possible in the course of College of Charleston business and education. 

The ultimate goal of this implementation is to display the preferred first name wherever legal name is not required.  As of Fall 2018, your preferred first name will appear on:

  • OAKS Learning Management System
  • Display name for your Cmail e-mail account
  • SSB (Banner Self-Service)
  • Degree Works degree audit
  • Cougar Cards issued after August 20, 2018
  • Online Directory

The preferred first name may be up to 25 characters and is limited to alpha characters (A-Z and a-z) and a space, apostrophe (') or hyphen (-).  Individuals should refrain from any of the following in their preferred name:

  • Symbols, numbers, unusual capitalization, repeating characters or punctuation;
  • Characters from multiple languages;
  • Titles of any kind, ex. professional, religious;
  • Offensive or suggestive words of any kind; and
  • Pretending to be anything or anyone else.

Inappropriate use of the preferred first name (including but not limited to avoiding legal obligation or misrepresentation) may be cause for denying use of preferred names. The College of Charleston reserves the right to deny or remove the record and use of any preferred first name that is deemed inappropriate.

Once a request is approved, the preferred first name may appear incrementally in the systems referenced above during the 48- to 72-hour processing period.

View Preferred First Name FAQ (PDF) for a list of commonly asked questions and answers.

FORM: Preferred First Name Request (PDF)


Date of Birth Correction Request

To change your birth date on your academic record, you must submit the request form with your supporting legal documentation to the Office of the Registrar.  We will accept the following legal documents:

  • Valid Driver's License with updated DOB*
  • Valid Passport with updated DOB*

*Copies must be notarized by a commissioned notary using the affidavit attached to the request form.

FORM:  Date of Birth Correction Request (PDF)


Social Security Number Correction Request

To update your social security number on your academic record, you must submit the request form with your supporting legal documentation to the Office of the Registrar.  We will accept the following legal documents:

  • Social Security Card with updated SSN*

*Copies must be notarized by a commissioned notary using the affidavit attached to the request form.

FORM:  Student Social Security Number Correction Request (PDF)


Student Contact Information

All College of Charleston students are required to provide the College accurate and timely information regarding their local and permanent addresses, local and permanent phone numbers, and emergency contact information. Students are required to update their Current Contact Information prior to course registration each semester.  

The Current Contact Information page can be found in MyCharleston:

  • Login to MyCharleston (my.cofc.edu)
  • Click on the Academic Services Tab
  • Click on the Banner Self-Service channel
  • Click on Student
  • Look for the Current Contact Information link

The following information is required:

  • Local/Mailing address: Your local/mailing address is where you live and receive mail while attending the College of Charleston.  This needs to be a physical address and not a PO Box. The phone number used locally is also required. Mail Services assigns College addresses to on-campus students only. This address cannot be updated through MyCharleston.
  • Permanent address: The address which a student considers home (where you normally reside when not attending the College of Charleston). The College will mail official communications to the permanent address, so the student will need to be able to  receive mail at this address on a timely basis. Often this is the parent/guardian’s address. A phone number is also required.
  • Emergency contacts should include the person(s) that the College should contact on the student’s behalf in the event of an emergency. Name, address, phone, and relationship are required. More than one emergency contact may be listed.
  • Students under the age of 21 (who are not legally emancipated) are also required to provide and update parent/guardian addresses and phone numbers. This can be done as one Parent/Guardian address and Phone number or as Parent and Parent 2. This information is entered under Update Phones and Update Addresses as a type of phone and a type of address.

Failure to keep this contact information updated may result in a student’s inability to enter the course registration module of MyCharleston to add, drop or withdraw from classes, and other benefits.

Students can view and update additional Personal Information (e.g. email address, marital status, veteran classification) by using the Personal Information link located in the MyCharleston Banner Self-Service channel.

Upon leaving the College, students are expected to update their permanent address and continue reading official communications sent to their College-issued email account. If a student’s contact information changes, the student should login to MyCharleston and promptly change the information under the Alumni tab using the appropriate Banner Self-Service Personal Information or Student link.  Students who experience difficulity accessing their MyCharleston account should contact helpdesk@cofc.edu.